FAQ
What is pre-order?
Pre-orders are products that are available for purchase but are currently in production; they will ship as soon as they are ready. Pre-order products may take a couple of weeks to ship. We’ll send you an email once your order has been successfully placed, when it ships and also when it’s delivered.
Do you offer discounts?
Yes! Nurses, first responders, and teachers receive 15% off every order – simply verify with ID.me at checkout.
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Can I buy your product from a bricks and mortar store?
Our products are only available to purchase right here on inexgear.com.
Do you sell wholesale or offer custom options?
We cannot fulfill wholesale or custom orders at this time. Our INEXSHIELD nanofiber filter is not offered in bulk or sold separately.
What are my shipping options?
UPS, FedEx, and USPS.
Where are orders shipped from?
Our warehouse is in sunny Southern California.
Where are orders shipped from?
You will receive email confirmations along the way. We’ll send you an email once your order has been successfully placed, when it ships and also when it’s delivered.
Please click here to view our return policy
Are there new styles or colors coming soon?
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What is INEXSHIELD nanofiber?
Our nanofiber is a non-woven material from Europe that consists of an extremely thin layer of ultra-fine polymer fibers – allowing for comfortable air flow, while helping to block harmful airborne pollutants.
What is the difference between a typical bandana and The Better Bandana?
A typical bandana is made from a single layer of fabric and offers very little protection. The Better Bandana is a double-layered cotton shell embedded with our INEXSHIELD nanofiber filter that mechanically helps block harmful airborne contaminants. Plus, it’s equipped with an antimicrobial treatment and a custom moldable nose bridge in order to assure a more secure fit.
What is the difference between INEXSHIELD and a typical filter?
Unlike most filters, INEXSHIELD nanofiber technology filters air mechanically rather than electrostatically, making it reusable and washable. Most filters are manufactured through a melt-blown process, which causes the filter to drastically lose efficiency when exposed to moisture.
Can I wash my INEX GEAR?
Yes! All INEX GEAR styles are washable and reusable. Please follow the care instructions found on each product and visit our Care Instructions page for helpful tips.
Do I need to replace the filter?
No! Our INEXSHIELD nanofiber filter is embedded in the product and washable – you’ll never need to remove or purchase new filters.
Will INEX GEAR protect me from viruses?
No product is capable of 100% protection against harmful particles, germs, or viruses. We do not guarantee that our products will protect you against COVID-19 or other viruses. Viruses may be found on the outer surface of face coverings and can be a source of self-contamination.
Are INEX GEAR products medical devices?
No. INEX GEAR products are not medical devices and are not suitable for healthcare settings.
Will INEX GEAR protect me from viruses?
INEX GEAR face coverings, along with hand washing and social distancing, support the effectiveness against viruses. We encourage you to follow governmental guidelines and orders regarding face coverings and other precautions during the COVID-19 pandemic. Please visit cdc.gov/coronavirus for further guidance on face coverings.
Where are INEX GEAR product made?
Our products are designed and engineered in California. The INEXSHIELD is manufactured in Europe and the product produced in China.
INEX grew from a desire to be part of the solution. We want to encourage people to wear face coverings and feel the best way to do this is by creating cool, well-designed gear that provides real protection. We are dedicated to making sure everyone has access to innovative personal protection accessories.
What is the INEX GEAR mission?
T: 1-877-212-8568 | info@inexgear.com
DISCLAIMER
INEX GEAR products are not medical devices and are not suitable for healthcare settings. No product is capable of 100% protection against harmful particles, germs, or viruses. We do not guarantee that our products will protect you against COVID-19 or other viruses. Viruses may be found on the outer surface of face coverings and can be a source of self-contamination. INEX GEAR supports the effectiveness of hand washing and social distancing against viruses. We encourage you to follow governmental guidelines and orders regarding face coverings and other precautions during the COVID-19 pandemic.